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The Difference Between Limited Warranties and Company Guarantees
by The Sherriff

Often, homeowners don't find out the difference between a roof shingle company guarantee and the manufacturer’s warranty until it’s too late. Understanding the types of coverage can mean the difference between peace of mind and potentially spending thousands of dollars on repairs.

Manufacturer’s Limited Warranties

A warranty is a specific type of guarantee. Written by the manufacturer of a product, a warranty promises the consumer that the manufacturer will repair or replace defective products or parts at no charge for a stated period of time.

Today’s residential shingles generally come with 20- to 50-year warranties. Some are offered with limited lifetime warranties.  Most, however, are prorated after the first few years, making them limited warranties. Limited warranties only cover reimbursements on materials if shingles are found to have manufacturing defects. It is not a promise or guarantee that the shingles will last for the length of the warranty, nor does it cover labor costs, workmanship issues or interior damages.

Though a limited warranty is valuable, most roofing issues can be traced back to improper installation. In such situations, the manufacturer’s warranty offers little or no recourse.

Issues to Consider When Evaluating a Shingle Warranty

According to the Best Practices Guide to Commercial Construction, homeowners should keep six topics in mind when choosing the correct shingle for their home:

  • Is the warranty prorated from the date of installation, or is there an introductory term of five to 10 years when the full value can be recovered?
  • How long are warranties valid against wind damage, algae growth or other types of damage?
  • Does the warranty cover a portion of the labor costs dealing with tear-off, disposal and installation, or does it cover materials only?
  • Is the warranty transferable?
  • Does the manufacturer have a strong reputation for warranty service in the local area?
  • Does a 50-year warranty apply to both durability and fading?

Company Guarantees

A guarantee is an agreement between you, the purchaser, and the company doing the roofing work. For instance, Sherriff-Goslin’s work carries a special guarantee that covers defective material and workmanship problems related to leaks or wind damage with full service at no expense to the customer for ten years on all Art-Loc®, StormMaster® Shake and StormMaster® Slate roofing jobs. The company guarantee is in addition to the manufacturers’ limited warranty. Sherriff-Goslin's guarantee is transferable and covers the roofing job itself, regardless of who owns the home. It also covers flashings, valleys and repair or replacement labor in full.

Now that you have a better understanding of the differences between roofing guarantees and warranties, contact Sherriff-Goslin today for a free roof inspection or estimate.

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